Posted by Caroline Bagby | October 23, 2018

Pazien shows the payments journey with a new provider path performance card and pivot table. The provider pivots are defined below, but first, here’s why we did this. Pazien sales analytics list your...

Posted by Caroline Bagby | October 23, 2018

Pazien has rolled out a new filtering function, which allows you to compare payments performance in updated views. This feature enables you to understand things like which payment methods are...

Posted by Caroline Bagby | August 23, 2018

Pazien's automated analytics empower you to interact with your payments data, and now you can customize packaged payments reports. Allowing you to save payments reports ensures you can always revisit...

Posted by Caroline Bagby | July 18, 2018

This post was updated with improved functionality on August 28, 2018. To watch the video on how to create business units, scroll to the bottom of the page.  Business units...

Posted by Caroline Bagby | April 20, 2018

To watch the instructional video on saving payments data filters, scroll to the bottom of the page. Filters within the analytics sections of Pazien allow you to quickly drill into...

Posted by Caroline Bagby | February 8, 2018

To watch the instructional video on Pazien user management, scroll to the bottom of the page.  User management allows account admins to specify which parts of Pazien team members can...

Posted by Caroline Bagby | February 1, 2018

PIVOT TABLESPivot tables are often used in Excel to compare and analyze the exact data fields that are important to your payments performance. To further help you work in one...

Posted by Caroline Bagby | December 19, 2017

Over the course of 2017, we listened to customers and made tons of additions to Pazien. Here's a look at some of the biggest improvements we made and a sneak...

Posted by Caroline Bagby | April 27, 2016

The merchant Multi-billion dollar, global retail brand.* The issue The merchant saw a dramatic spike in decline rate over a two month period coming out of Sweden. Typical decline rates...

Posted by Jason Pavona | February 2, 2016

Originally posted to Executive ViewPoints on retailTouchPoints One of the most important, yet often overlooked aspects of online retail is collecting payments. Right now, highly optimized sites support over ten...

Posted by Caroline Bagby | October 27, 2015

The holiday season is quickly approaching and with that comes a huge boom in consumer shopping. Online shopping during the holidays rings in over $100 billion in business, making the...

Posted by Caroline Bagby | June 18, 2015

CardNotPresent.com reported that retailers lose $40 billion per year to unnecessary credit card declines. So not only do transactional declines hurt a merchant’s approval rate, but they seriously impact the...

Posted by Caroline Bagby | May 20, 2015

There are over 200 PCI certified payment providers in the market, making deciding on which one to use incredibly hard. Adding providers comes with costs and the return from the...

Posted by Jason Pavona | March 26, 2015

You don’t even have to scratch the surface of payments to realize it’s a complicated business. Even for people with years of experience, it’s complicated. There are multiple terms for...